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Common Questions

The 3D Runner Difference

  1. One-on-one time with Dr. Janet for the duration of your appointment verses being double booked
  2. You will have approximately 1 hour of dedicated time for Dr. Janet to assess and treat your injury
  3. There are no assistants or aides, just time with a highly skilled physical therapist.
  4. Dr. Janet specializes in running, women’s health and orthopedics.
  5. No insurance limitations on care.
  6.  Due to the increase time and attention to your injury, you receive improved outcomes, faster results.

Do I need to see my doctor first?

No, California is a DIRECT ACCESS state. This means you can directly get treatment from a physical therapist first without a physician’s referral. A referral is needed after 45 days or 12 visits.

How long will I be in therapy?

This is dependent on your injury, symptoms and presentaion. Due to Dr. Janet’s unique approach to rehabilitation and the ability to spend one on one time, she typically sees you once a week instead of 2-3 times a week in a tradition physical therapy clinic. You tend to require less visits here then a traditional physical therapy clinic. Considering co-pays, deductibles and extra visits, you may spend less time and money working with Dr. Janet.

Ready to Run Pain Free

How much will treatment cost?

3D Runner is a Fee for Service Practice. This means 3DRunner is not in contract with insurance companies. An itemized receipt (superbill) can be provided for you to submit to your insurance for out-of network reimbursement. This allows us to work together free from limitations of insurance. Insurance dictates treatments by limiting the types the treatment you can receive, requiring authorization prior to treatment and denying additional visits. For example, while working in an in-network clinic, I had insurance denied further sessions, on the 4th visit, because my client’s 3/10 pain (from 8/10 pain) wasn’t “high enough”. Being in-network with insurance also means you have less time with a licensed therapist or will work with physical therapy aides. I want to be able to provide YOU all the CARE you need at during your appointment. To provide you the best experience while in physical therapy, I am out-of-network. The client is responsible for payment upon the start of physical therapy.

Due to your unique plan with your insurance company, please call the phone number on the back of your insurance card. Ask the customer service representative, ” What is my out-of-network physical therapy benefits?” Please note what your out-of-network deductible is, what you have paid toward your deductible and the percent of out-of-network coverage you are responsible for. Also, ask if there are documents to be filled out with your submission for out-of-network reimbursement, what the document is called and where to find it. 

I have a resource to help you submit your claims for reimbursement.

You can use your Health Savings Account (HSA) or Flexible Spending Account (FSA).

Treatment costs and Time

Here is the breakdown of the time spent vs. cost. NOTE: You may spend less money if you have out-of-network benefits.

                                                                                   Traditional PT  3D Runner PT

Avg. number of visits per injury105

Total hours spent w/ doctor per visit

20 min60 min
Total weeks6-10 weeks5-6 weeks